What We Collect
When you register, we collect your name, date of birth, phone number, email address and login details. During verification, we may also collect copies of identity documents, such as your citizenship certificate or passport.
As you play, we record your transactions, bets, game sessions and device information, including IP address and browser type.
How We Use It
We use your data to run your account, process eSewa and Khalti payments, confirm that you are 18 or older, prevent fraud and meet our legal obligations. We also use activity data to spot signs of risky play so we can offer support.
With your consent, we may send you promotional messages. You can switch these off at any time in your account settings.
Who We Share It With
We share only what is necessary. That means payment providers to complete transactions, identity verification services, game suppliers to run games, and authorities where the law requires it.
We do not sell your personal information to anyone.
Keeping Your Data Safe
Data is transmitted over encrypted connections and stored with restricted access. We never ask for your eSewa or Khalti MPIN, and we do not store it.
We keep records only for as long as legal and regulatory requirements demand. After that, they are deleted or anonymised.
Your Choices and Cookies
You can ask to see, correct or delete the personal data we hold about you, subject to the records we are legally required to keep. Send these requests through the contact form.
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